14-day Money-back Guarantee
VerusHemp is a trusted CBD brand, that’s why every purchase is protected by a 14-day money-back guarantee!
We offer great value prices on superb quality goods and we stand by our products 100%. Your satisfaction is our top priority. If you are not happy with your results, just send your order back within 14 days of purchase and we will refund your purchase price.
We know sometimes things can go wrong. We aim to put it right as quickly and efficiently as possible. If you have any faulty or damaged item, or for any reason received what appears to be incorrect goods, please contact us and explain your problem in our contact form. Or by emailing us at [email protected]
If your item is damaged on the way to you, please take photos right away. Make sure that all the goods are packaged safely for their journey back to us. Once agreed with our customer service, send the goods back to us for inspection.
If you are asking for a refund, it must be returned to our warehouse and inspected by our staff. It must meet these conditions (sealed, unopened, unused, and undamaged if it is applicable). If the item is approved during the inspection, a refund will be issued back to your initial payment method. It will take 2-5 working days to appear in your bank account.
Return costs are non-refundable unless the item arrived damaged.
VerusHemp Return Policy.